WORK AT LE COL
Le Col is not your average cycling brand. We are a very fast growing company in the luxury active wear & cycling market. Described by the Observer as “Cycling’s classiest brand”, winner of Cycling Weekly’s Editors Choice Award 2018 and chosen by GQ as one of their “100 best things in the world 2018”. We are a premium brand going places, full of passion and ambition.
Le Col's digital business is growing very fast and this newly created role will be responsible for building a ‘best in class’ digital customer service function. The successful candidate will have proven experience in customer service, ideally from a fashion or pure etailer background.
You’ll need to have expertise with customer service software and ecommerce systems. You’ll have a passion for providing amazing service and be the “voice of the customer” to help us drive customer satisfaction. You’ll love data, analysis and insight and use this to inform the decisions to build an incredible customer experience.
This newly created E-commerce manager role will be responsible for conversion rate optimisation, onsite merchandising, data analysis and website management.
We are looking for someone to step change our existing ecommerce channel and take the business forward with a best in class approach and expand into other geographical areas. The successful candidate will ideally come from a fashion or pure etailer background, with the experience and ability to transform the digital experience for our customers and ultimately drive the growth of our online sales.